Return and exchange policy

Personalized customized products are non refundable and cannot be returned or exchanged. Please purchase with caution.

Discounted products sold are non refundable and cannot be returned or exchanged.

The returned product must retain the label and be returned in its original packaging.

The returned goods must not have obvious signs of wear or use.

The return and exchange shipping fees will be borne entirely by the seller.

You can initiate a return or exchange within seven days after purchasing the product and receiving it. After seven days, you cannot return or exchange the product.

To initiate a return or exchange, please complete the following steps:

Please contact us using the email address displayed on the website and let us know which products you would like to return and the reason for the return or exchange? After confirming compliance with the return and exchange policy, we will inform you via email that the product will be shipped back to our return and exchange address, print the prepaid return shipping label you received in the email, and use the provided label to send all products back to us.

We will refund the payment to you within seven working days after receiving the returned or exchanged goods and confirming that the goods comply with the return or exchange policy.

The return and exchange policy may change according to laws and regulations in different regions. Please review the return and exchange policy before making a purchase.